I got called out to a customer recently. He called to say that the machine no longer showed websites and could I help? Computer repair in Southampton is what we do.
I got round and quickly discovered that someone had set Norton to its most paranoid. It took all of five minutes to work this out and fix the problem. There was no password.
Now I don't like the idea of charging for a full hour so I asked if there was anything else I could help with. The filing cabinet caught my eye. None of the drawers were in properly. A few minutes of fiddling later and the thing was working. I was offered coffee.
As we talked it transpired that his wife was abroad and that the calls were really expensive. So I told him about Telediscount. He liked that, his calls are now about 2p per minute. Next came Skype. He liked that too and called me out again using Skype when his iPod jammed. I showed him a few useful sites on the Net and pretty soon the hour was up. The man couldn't get the money into my hands fast enough.
Framing Questions for Interviews
The fourteenth century is not one which the English celebrate with any great pride - if, indeed, at all. The population had been halved by the Black Death, two kings wrested from their throne, and English dreams of empire had crumbled in the attrition of the hundred years war. Not quite the end of the world, but you could definitely see it from there. In the candlelit Kentish dark, and with his quill on vellum, the then Clerk of Romney wrote up his Register. Daniel Rough added a short epigram which may well have been his critique on the times in which he lived: Si sapiens fore vis sex servus qui tibi mando Quid dicas et ubi, de quo, cur, quomodo, quando. If you wish to be wise I commend to you six servants Ask what, where, about what, why, how, when. Some six hundred years later, the relationship with France was healing, the British Empire far exceeded expectations, and a journalist called Rudyard Kipling had a story published in a womens' magazine. The Elephant's Chi
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